Privacy Policy

The Suite Spot by TLF

Effective Date: June 27, 2025

This Privacy Policy explains how The Suite Spot by TLF, owned and operated by Tara Lynne Franco, collects, uses, discloses, and protects your personal information. We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec’s Law 25. This policy also outlines key practices relevant to U.S. and international users.

By using our services, you agree to the terms outlined below.

1. Information We Collect

a. Information You Provide Directly

  • Name, email, phone number, and business details

  • Payment and billing information (processed through third-party providers like Stripe or PayPal)

  • Communications you send to us

  • Information submitted when creating or managing your account

b. Information Collected Automatically

  • IP address, browser type, device data, and general location

  • Usage data from your activity on the platform

  • Cookies or tracking tools that help us improve your experience

2. Use of AI and Automated Tools

The Suite Spot by TLF does not directly operate or control artificial intelligence (AI) features. However, you may choose to engage with AI-powered tools that are integrated within the system via our third-party platform provider.

These AI features:

  • Are optional and user-activated

  • May process data you input to generate automated content or responses

  • Are governed by the privacy policies of the third-party service provider

3. How We Use Your Information

We use your information to:

  • Provide access to and support for The Suite Spot by TLF

  • Deliver services and functionality specific to your sub-account

  • Process payments and communicate service updates

  • Improve our platform through analytics and diagnostics

  • Meet legal or compliance obligations

4. Third-Party Tools & Integrations

Our platform may connect with or pass your data through tools such as:

  • Messaging and social media apps (e.g., WhatsApp, Facebook, Instagram, TikTok)

  • Payment processors (e.g., Stripe, PayPal)

  • AI tools provided by CRM software or integration partners

These third parties operate under their own privacy policies, and we do not control how they collect or manage your information. Use of these tools is voluntary and subject to the provider's terms.

5. Log-In Features

We may allow you to sign up and log in using your Google account. If you sign up using your Google email account, Google will ask your permission to share certain information from your Google account with us. This may include your first name, last name, gender, general location, your timezone and birthday. This information is collected by Google and is provided to us under the terms of Google’s privacy policy, which you can find here: https://policies.google.com/privacy?hl=en-US. You can control the information that we receive from Google using the privacy settings in your Google account.

6. Advertising & Analytics Services Provided By Others

We allow the following companies to serve advertisements on our behalf across the Internet and in applications: Google AdWords, Google analytics, Marketo, Twitter, Facebook, Adroll, Quora, Bing ads, Linkedin, Terminus, Demand base, Instagram, and Reddit using email address and cookies that are collected. These entities use technologies including cookies, web beacons, device identifiers and other tools to collect information about your use of the Services and other websites and applications, including your IP address, web browser, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by The Suite Spot by TLF service providers to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.

7. Sub-Account & Client Data

When you are granted a sub-account within The Suite Spot by TLF:

  • You retain responsibility for your own account and any data you input

  • We may access your sub-account for support or maintenance purposes

  • Your sub-account, including proprietary templates and automations, may not be transferred, resold, or reassigned without our written permission

  • We may deactivate or delete sub-accounts in the event of service termination or violation of our Terms

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes of this policy, unless a longer retention period is required by law. You may request deletion of your data at any time, which we will honor unless restricted by legal obligations.

9. Your Rights (Canada, Quebec, U.S. & International)

a. Canadian Users

You have the right to:

  • Access or update your personal information

  • Withdraw consent for future data use

  • Request deletion or anonymization of your data

  • Ask about the use of automated decision-making

  • File a complaint with the Privacy Commissioner of Canada

b. Quebec Users (Law 25)

In accordance with Quebec’s Law 25, you also have the right to:

  • Receive explicit notice before your data is transferred internationally

  • Know the purpose and legal risks of such transfers

  • Contact our Privacy Officer for further information or requests

Our designated Privacy Officer is:


Tara Lynne Franco
📧 [email protected]
đź“Ť Toronto, Ontario, Canada

c. US and International Users

If you are located in the United States or another international location, you acknowledge that your data will be stored and processed in Canada and/or the United States. You understand that privacy protections in your jurisdiction may differ from Canadian standards.

10. Platform Hosting & Cross-Border Data Transfers

The Suite Spot by TLF is a white-label software platform powered by a third-party U.S.-based provider, Go HighLevel, headquartered in Dallas, Texas, USA.

As such, your personal information:

  • May be stored and processed on servers located in the United States or other jurisdictions

  • May be subject to lawful access by U.S. authorities under the USA PATRIOT Act or similar legislation

  • Is managed using security protocols provided by Go HighLevel and its infrastructure providers

By using our services you:

  • Consent to the transfer of your data outside of Canada

  • Understand that privacy protections may differ between countries

  • Acknowledge that we’ve taken reasonable steps to ensure our service providers offer safeguards consistent with Canadian privacy requirements

For residents of Quebec, this section is provided in compliance with Law 25. Your continued use of our services indicates your informed consent to this arrangement.

11. Cookies & Tracking

We use cookies and tracking technologies to:

  • Enable secure access and platform functionality

  • Analyze usage and improve your experience

  • Personalize content and support performance metrics

You can disable cookies in your browser settings. Doing so may affect certain functions.

12. Security Measures

We implement technical and organizational measures to protect your information. These include access controls, encryption, and secure data handling practices. While we take reasonable precautions, no system is completely secure. Use of the platform is at your own risk.

13. Changes To This Policy

We may update this Privacy Policy as laws evolve or features change. The most current version will always be posted with an updated Effective Date. Continued use of the services indicates acceptance of any changes.

14. Contact Us

If you have questions or wish to exercise your rights, contact:

Tara Lynne Franco
Privacy Officer, The Suite Spot by TLF
[email protected]
Toronto, Ontario, Canada

Tara Lynne Franco

Founder, The Suite Spot by TLF

[email protected]

www.thesuitespotbytlf.com

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